Welcome to PetZoo, your trusted partner in providing exceptional pet care services. Before engaging with our services, we kindly request that you review and understand our terms and conditions outlined below:
1. Service Disclaimer: PetZoo is committed to providing top-quality pet care services. While we strive for excellence, we cannot guarantee specific outcomes, as individual pet responses may vary. Our services are designed to promote the well-being and happiness of your pets.
2. Pet Health and Records: It is the responsibility of pet owners to provide accurate and up-to-date health records for their pets. This includes vaccination records, medical history, and any specific health concerns or conditions. This information is crucial for tailoring our services to meet your pet's unique needs.
3. Consent for Treatment: By engaging our services, you grant PetZoo permission to administer routine care, including grooming, vaccinations, and other agreed-upon services. In the event of an emergency, we will seek immediate veterinary care for your pet.
4. Safety Measures: PetZoo maintains a safe and controlled environment within our facilities. However, unpredictable pet behavior may occur. We request that pets be properly restrained on a leash or in an appropriate carrier when entering or exiting our premises.
5. Communication and Updates: We value open communication with our clients. Regular updates regarding your pet's progress, appointments, and any special requirements will be provided. We encourage you to reach out to us with any questions or concerns you may have.
6. Payment and Fees: Our fee structure will be discussed and agreed upon during the registration process. Payment for services is due at the time of each appointment. Additional costs for specialized services or products will be communicated to you in advance.
7. Pet Behavior and Aggression: In the event that a pet displays aggressive or dangerous behavior, our staff reserves the right to refuse or discontinue services for the safety of both pets and staff members.
8. Privacy Policy: PetZoo is committed to safeguarding your personal information. We maintain strict confidentiality of all client records and details.
By engaging with PetZoo, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Thank you for choosing PetZoo as your trusted pet care provider. We look forward to providing the best possible care for your beloved pets.